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Question: Does Barco have a FAQ about ClickShare? [Show Answer]
 
Question: Do you support iPad? [Show Answer]
 
Question: Do you support other tablets (Android, Windows)? [Show Answer]
 
Question: Does ClickShare have a client software for Mac? [Show Answer]
 
Question: Does ClickShare have a client software for Linux? [Show Answer]
 
Question: Do you have a master/CEO button? [Show Answer]
 
Question: What video outputs do you support? [Show Answer]
 
Question: Can you trigger display wake up/standby? [Show Answer]
 
Question: Do you support audio? [Show Answer]
 
Question: How does it work when a fifth person wants to connect when there are four sources on the screen? [Show Answer]
 
Question: Does ClickShare support dual screen presentation mode? [Show Answer]
 
Question: Is the Button a simple plug and play process? [Show Answer]
 
Question: What frame rate can you guarantee? [Show Answer]
 
Question: What is the color performance? [Show Answer]
 
Question: What is the minimum and maximum supported output resolution for the central screen? [Show Answer]
 
Question: What is the maximum input/source resolution? [Show Answer]
 
Question: What is the noise level of the base unit? [Show Answer]
 
Question: What WiFi security do you have? [Show Answer]
 
Question: Can I detect the ClickShare base unit when I scan for wireless networks/access points? [Show Answer]
 
Question: Can I connect to the base unit via my PC Wifi card? [Show Answer]
 
Question: What is the maximum distance between base unit and button? [Show Answer]
 
Question: What WiFi do you use? Is it 802.1n or 802.1g? [Show Answer]
 
Question: What about interference with other WiFi devices? [Show Answer]
 
Question: Do you install anything on my PC? [Show Answer]
 
Question: Do you support Bluetooth? [Show Answer]
 
Question: Can it work with VC? [Show Answer]
 
Question: Can you control it via Crestron? [Show Answer]
 
Question: What about risk of theft? [Show Answer]
 
Question: Can you fixate the button to a table? [Show Answer]
 
Question: What is the maximum amount of buttons that can be connected to a CSC-1 base unit? [Show Answer]
 
Question: When can we order? [Show Answer]
 
Question: I'm not a Barco reseller, can I resell ClickShare? [Show Answer]
 
Question: I am an existing Barco reseller, can I resell ClickShare? [Show Answer]
 
Question: Does ClickShare have a client software for Mac? [Show Answer]
 
Question: How does ClickShare maintain color depth for images? We need to ensure that full color scale is displayed as it is represented on the screen. [Show Answer]
 
Question: Does cable media type (e.g. HDMI, VGA, etc.) play a factor in allowable distance between base unit and output device (e.g. Projector)? [Show Answer]
 
Question: What prevents the shared content from being seen / accessed if the application on the base unit is hacked over the network? Is this possible? [Show Answer]
 
Question: I have paired my ClickShare "Buttons" to my ClickShare base unit, but when I plug the control Button into my computer with (Windows XP), it will not work. However, the same Button's will work with another computer using Windows XP. [Show Answer]
 
Question: Is ClickShare compatible with USB 3.0? [Show Answer]
 
Question: Can I change the contents of the splash screen? [Show Answer]
 
Question: Can I use my Mac Retina with the ClickShare? [Show Answer]
 
Question: I have a Dell XPS13 laptop and it does not work properly with my Clickshare. Is there a workaround? [Show Answer]
 
Question: The dual display option looks great! But how does it work, and why is the second output on the base Displayport instead of HDMI? [Show Answer]
 
Question: I know audio will be part of the new upgrade, but will it be in sync with the video [Show Answer]
 
Question: Can I relocate the 2 antennas away from the ClickShare rear chassis? Can I make up a new cable and mount the antennas away from the base unit? [Show Answer]
 
Question: I’ve changed the SSID name for my base unit WIFI. Now my Buttons won’t connect to the base unit. [Show Answer]
 
Question: Does ClickShare support dual screen presentation mode? [Show Answer]
 
Question: Do you offer DFS (Dynamic Frequency Selection) channels? [Show Answer]
 
Question: When I play a video on my laptop, ClickShare shows a black screen instead. How can I solve this? [Show Answer]
 
Question: When I look at my wireless networks, I cannot find the wireless network of the Base Unit. [Show Answer]
 
Question: In Windows XP, I cannot see the ClickShare drive in the window “My Computer”. [Show Answer]
 
Question: How many WiFi channels are available? [Show Answer]
 
Question: The ClickShare Base Unit will be installed in a location that is not easily accessible. Can I use a USB extender with the front USB port of the Base Unit? [Show Answer]
 
Question: How to configure ClickShare? [Show Answer]
 
Question: ClickShare with SW version 01.01.00.0092 is not compatible with MacBook with Retina display [Show Answer]
 
Question: How to use a virtualisation software on Mac OS/X like Parallels ? [Show Answer]
 
Question: When my Mac with OS X 10.8 resumes from standby the Button starts blinking red. [Show Answer]
 
Question: My ClickShare Base unit shows the splash screen during boot but the loading bar will not move [Show Answer]
 
Question: Waking from standby does not work properly on OS X Mountain Lion (version 10.8.x) [Show Answer]
 
Question: The ClickShare client crashes and gives a message that it is not possible to write to the ClickShare drive. [Show Answer]
 
Question: What data is stored inside the log files, please could you provide an example? [Show Answer]
 
Question: Is ClickShare compatible with Windows 8? [Show Answer]
 
Question: When I plug the Button in my laptop, nothing happens. [Show Answer]
 
Question: When I open the ClickShare drive, my operating system does not allow me to start the application. [Show Answer]
 
Question: How to use an iPad with ClickShare [Show Answer]
 
Question: How to update the ClickShare software [Show Answer]
 
Question: How many Base Units can I install within each other’s range? [Show Answer]
 
Question: What is the type of antenna connector on the Base Unit? [Show Answer]
 
Question: Do you offer an antenna extension cable? [Show Answer]
 
Question: Is it possible to extend the distance of the wireless network range between the Base Unit and ClickShare Button with a repeater? [Show Answer]
 
Question: Is it possible to limit the signal strength of the wireless network of the Base Unit? [Show Answer]
 
Question: What prevents the shared content from being seen or accessed if the application on the Base Unit is hacked over the network? Is this possible? [Show Answer]
 
Question: Do you support Bluetooth? [Show Answer]
 
Question: What about interference with other wireless devices? [Show Answer]
 
Question: Can I connect to the Base Unit using my laptop’s wireless connection? [Show Answer]
 
Question: Can I detect the network of the ClickShare Base Unit when I scan for wireless networks? [Show Answer]
 
Question: Do you offer a rack mount kit and what is included? [Show Answer]
 
Question: Do you offer remote administration capabilities to maintain and configure the Base Units collectively? [Show Answer]
 
Question: Do I need admin rights on my laptop to use ClickShare? [Show Answer]
 
Question: Does the ClickShare Button work with USB 3.0 ports? [Show Answer]
 
Question: Can we fixate the ClickShare Button to the table? [Show Answer]
 
Question: Do you offer a solution to protect the ClickShare Buttons from theft? [Show Answer]
 
Question: Do I always need to start the application at the start of every meeting? [Show Answer]
 
Question: Do I need to install something on my PC? [Show Answer]
 
Question: Can you trigger a display wake up or stand by? [Show Answer]
 
Question: Is ClickShare compliant with HDCP? [Show Answer]
 
Question: Do you offer an API or do you support RS-232 so we can control the ClickShare Base Unit from other devices? [Show Answer]
 
Question: How does ClickShare work with video conferencing equipment? [Show Answer]
 
Question: Is ClickShare compatible with Linux laptops? [Show Answer]
 
Question: Do you support Windows tablets? [Show Answer]
 
Question: Do you support Android tablets? [Show Answer]
 
Question: How does ClickShare maintain color depth for images? [Show Answer]
 
Question: Does ClickShare support dual screen presentation mode in MS PowerPoint? [Show Answer]
 
Question: Is there a “chairman” ClickShare Button that can control the other Buttons? [Show Answer]
 
Question: What happens when four people are sharing their content and a fifth person wants to share as well? [Show Answer]
 
Question: The specifications mention 4 sources simultaneously on the screen and 64 simultaneous connections ready to share. Can you explain this further? [Show Answer]
 
Question: Can I use (2) ClickShare buttons in (2) USB ports on one computer? [Show Answer]
 
Question: I have 2 displays connected to my ClickShare base unit. 1 to the DisplayPort connector, and the other to the DVI connector. I want to show the images from my computer desktop, and the images on my “extended display”. (My PC Laptop is in “Extended Display” mode or I have 2 video cards in my PC computer and it is set to “Extended Display”.) [Show Answer]
 
Question: How many rack spaces is the ClickShare base when rack-mounted? [Show Answer]
 
Question: My iPhone 4 or 4s lost connectivity to the ClickShare base. [Show Answer]
 
Question: Can you confirm for me if the CSM-1 can work with IPAD’s or is it only the CSC-1? [Show Answer]
 
Question: When I connect via iPad and Android apps to the ClickShare CSC-1 or ClickShare CSM-1, does that count against the number of connections? [Show Answer]
 
Question: How many rack spaces high is the ClickShare Rack Kit – Order SKU R9861006R01? [Show Answer]
 
Question: In the event a USB button is stolen or lost, can the base system be re-programmed to disallow this specific button from displaying content? [Show Answer]
 
Question: How do I mirror my iOS device with ClickShare? [Show Answer]
 
 
 
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